Support
Need help with your Rushmore Casino experience? Our dedicated support team is ready to assist you 24/7, ensuring your gaming journey remains smooth and enjoyable. Whether you have questions about your account, payments, or game rules, our professional team is just a click or call away.
Multiple Ways to Reach Us
At Rushmore Casino, we understand that different players prefer different communication methods. That's why we offer several convenient ways to contact our support team:
Live Chat: Connect instantly with a support representative through our website. This is our fastest support channel with typical response times under 1 minute.
Email Support: Reach us at support@rushmoreonline.com for less urgent matters. Our team typically responds within 2-4 hours.
Phone Support: Prefer speaking with someone directly? Call our dedicated support lines:
- USA Toll-Free: 1-800-488-1746
- UK Freephone: 0-800-047-0972
Our phone lines are staffed around the clock to accommodate players in different time zones.
Comprehensive Help Center
Before reaching out, you might find quick answers in our extensive FAQ section. We've compiled solutions to common questions about:
- Account registration and verification
- Deposit and withdrawal methods
- Bonus terms and wagering requirements
- Game rules and strategies
- Technical troubleshooting
Our help center is regularly updated to address new questions and provide the most current information about our services.
Payment Support
Have questions about deposits or withdrawals? Our support team is well-versed in all payment methods offered at Rushmore Casino, including:
- Visa and MasterCard transactions
- Wire Transfer procedures
- Bankdraft processing
- EcoCard, Click2Pay, and myCitadel e-wallet solutions
Whether you need help processing a transaction or want to learn more about our $888 welcome bonus, our payment specialists can guide you through every step.
Technical Assistance
Experiencing technical difficulties with our Real Time Gaming software? Our support team includes technical specialists who can help resolve issues related to:
- Game loading problems
- Account access difficulties
- Software installation and updates
- Mobile gaming compatibility
- Connection issues
Most technical problems can be resolved quickly with guidance from our experienced team.
Responsible Gaming Support
We're committed to promoting responsible gaming. If you have concerns about your playing habits or need information about our responsible gaming tools, our specially trained support staff can:
- Help you set deposit limits
- Assist with self-exclusion options
- Provide information about playing responsibly
- Direct you to professional help resources if needed
Language Options
Rushmore Casino offers support in multiple languages to accommodate our international player base. Whether you prefer assistance in English or another supported language, we're here to help you feel comfortable and understood.
We Value Your Feedback
Our support team doesn't just solve problems—we listen. Your feedback helps us improve our services and create a better gaming environment for everyone. Don't hesitate to share your thoughts and suggestions when you contact us.
Remember, at Rushmore Casino, you're never on your own. Our friendly and knowledgeable support team is standing by to ensure your gaming experience is as enjoyable as possible.